Skip to main content

Operations Associate (Market Research)

Bucharest, Sofia
Full-time
Permanent employee
7,000 - 8,500 RON per month

About the position and our company

​​​​​Talk Online Panel is one of Europe’s leading online panel providers, operating panel communities across 25 countries and supporting market research agencies, consultancies, and corporate clients with high-quality data collection services.
To strengthen our international Operations team, we are looking for a detail-oriented Operations Associat based in Romania or Bulgaria. In this role, you will support the execution and monitoring of online market research projects, collaborate with colleagues across Europe, and contribute to the successful delivery of research studies for clients in various industries.
This is an excellent opportunity for recent graduates and early-career professionals looking to gain hands-on experience in digital operations and market research within a growing international company.

Key Responsibilities
  • Set up and manage online surveys and distribute invitations to panel participants
  • Monitor live projects and ensure successful execution and completion
  • Evaluate project feasibility and sampling requirements
  • Collaborate closely with operations and client teams across Europe
  • Independently manage timelines, project plans, and operational priorities
  • Communicate with clients and partners in international environments

Your Profile
  • University degree in a relevant field (e.g. economics, sociology, business, statistics or related disciplines)
  • Very good English skills (B2 level or C1 higher)
  • Native Romanian or Bulgarian language skills (depending on country of employment)
  • German skills are an advantage
  • Strong attention to detail and structured working style
  • Very good knowledge of MS Excel; SPSS is an advantage
  • First practical experience (internships, student jobs, or university projects) is a plus

What We Offer
  • Full-time position in an international and growing company
  • Comprehensive onboarding and structured training
  • Flexible working model (remote or hybrid depending on location)
  • Collaborative, young, and dynamic team environment
  • Strong opportunities for long-term career development
  • Competitive salary of 7,000-8,500 RON gross per month in Romania or 1,500-1,700 EUR gross per month in Bulgaria (both depending on experience and qualification)

About us

The Swiss-based Tito & Friends holding group is an owner-managed group of companies employing some 200 people in 10 countries. The brand portfolio includes the Reppublika Data Analytics & Technologies media-tech toolbox, the market research firm Reppublika Research & Analytics and the panel provider Talk Online Panel. All our firms are run by management teams that are evenly gender- and age-balanced and we pride ourselves on a progressive, people-first environment that includes flexible hours and family-conscious schedules, agile project management, cross-border workgroups and dog-friendly offices.