Skip to main content

Account Manager (Research Background)

Sofia, Hybrid - Remote
Full-time
Permanent employee
1,400 - 1,900 € per month

About the position and our company

Talk Online Panel is a leading provider of proprietary online market research panels and communities across Central and Southeastern Europe. With over 1.6 million profiled respondents in 20+ countries, we deliver high-quality data and actionable insights to clients in market research, media, and consulting.

We combine 20+ years of experience with a fast-moving, entrepreneurial mindset. Our teams operate internationally, collaboratively, and with a strong focus on innovation and data quality. 

You would

Take ownership of client communication and commercial processes. From first request to final booking, you ensure a smooth, professional, and efficient experience.

  • Be the main point of contact for our clients in Bulgaria

  • Manage incoming requests and prepare professional offers

  • Coordinate smoothly with internal operations and research teams

  • Build strong, long-term relationships and ensure recurring business

  • Spot opportunities to upsell and grow accounts

  • Keep client data and opportunities up to date in the CRM

You can

  • Bring your fluency in Bulgarian and English to deliver excellent client service

  • Apply your organizational skills to handle multiple projects at once

  • Use your background in research, marketing, business, or similar to add value

  • Learn fast on the job—even if this is your first client-facing role

We offer

  • Remote work with an international, collaborative team

  • Exposure to clients across Europe

  • Hands-on onboarding and continuous development

  • Direct impact on company growth

  • Salary range: €1,400 – €1,900 gross/month depending on qualifications and experience


We’re excited to hear from you! Apply now online and join our team to help shape smarter consumer insights across Europe.


About us

The Swiss-based Tito & Friends holding group is an owner-managed group of companies employing some 200 people in 10 countries. The brand portfolio includes the Reppublika Data Analytics & Technologies media-tech toolbox, the market research firm Reppublika Research & Analytics and the panel provider Talk Online Panel. All our firms are run by management teams that are evenly gender- and age-balanced and we pride ourselves on a progressive, people-first environment that includes flexible hours and family-conscious schedules, agile project management, cross-border workgroups and dog-friendly offices.