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Account Manager (Research Background)

Sofia, Hybrid - Remote
Full-time
Permanent employee
1,400 - 1,600 € per month

About the position and our company

Talk Online Panel is a leading provider of proprietary online market research panels and communities across Central and Southeastern Europe. With over 1.6 million profiled respondents in 20+ countries, we deliver high-quality data and actionable insights to clients in market research, media, and consulting.

We combine 20+ years of experience with a fast-moving, entrepreneurial mindset. Our teams operate internationally, collaboratively, and with a strong focus on innovation and data quality. 

You would

Take ownership of client communication and commercial processes. From first request to final booking, you ensure a smooth, professional, and efficient experience.

  • Be the main point of contact for our clients in Bulgaria

  • Manage incoming requests and prepare professional offers

  • Coordinate smoothly with internal operations and research teams

  • Build strong, long-term relationships and ensure recurring business

  • Spot opportunities to upsell and grow accounts

  • Keep client data and opportunities up to date in the CRM

You can

  • Bring your fluency in Bulgarian and English to deliver excellent client service

  • Apply your organizational skills to handle multiple projects at once

  • Use your background in research, marketing, business, or similar to add value

  • Learn fast on the job—even if this is your first client-facing role

We offer

  • Remote work with an international, collaborative team

  • Exposure to clients across Europe

  • Hands-on onboarding and continuous development

  • Direct impact on company growth

  • Salary range: €1,400 – €1,600 gross/month


We’re excited to hear from you! Apply now online and join our team to help shape smarter consumer insights across Europe.


About us

The Swiss-based Tito & Friends holding group is an owner-managed group of companies employing some 200 people in 10 countries. The brand portfolio includes the Reppublika Data Analytics & Technologies media-tech toolbox, the market research firm Reppublika Research & Analytics and the panel provider Talk Online Panel. All our firms are run by management teams that are evenly gender- and age-balanced and we pride ourselves on a progressive, people-first environment that includes flexible hours and family-conscious schedules, agile project management, cross-border workgroups and dog-friendly offices.